Islamabad-Chitral flights still being mismanaged

CHITRAL: Islamabad-Chitral flight though still operating is being handled in a very callous manner by the PIA staff at Rawalpindi/Islamabad ticketing offices.
One of the recent passengers on this flight said he went to the Rawalpindi ticketing office Northern areas counter at 1600 hrs to get a ticket to Chitral for the next day. The staff there said the office working has closed at 1500 hrs and he should buy the ticket at the airport in the morning or contact the domestic counter in the main hall. When the passenger showed him the timings written on the door ie from 0900to 1700 hrs the staff did not not have any explanation.
At the domestic counter the lady at the desk promptly responded by saying no confirmed ticket could be given for Chitral flight (despite the fact that the flight was empty) and when the passenger asked for an open ticket the lady asked his supervisor who after examining the passenger from head to toe told the lady "isko dey doe" (give it to him).
When the passenger told the supervisor why were they being unfaithful to the PIA by trying to inflict losses on it and frustrating the passengers, the supervisor started beating about the bush trying to blame the weather etc and said if in future he needed ticket he should come to him directly, etc.
It may be mentioned here that the Islamabad-Chitral flight has not been advertised at all on any Tv channel or news paper, and the fare has been kept at Rs 3600/- against Rs 2900/- of Gilgit despite the fact that Gilgit is at a longer distance which means more flying time than Chitral, and both areas are tax free. It is time our public representatives wake up and fulfill their responsibilities. They should promptly raise this issue in both the National and Provincial Assembliy, before the PIA closes down this flight again.--Courtesy Chitral News